The BC Hospitality Foundation (BCHF) is a registered charity that raises funds to provide assistance to hospitality industry workers in financial crisis due to an extraordinary health condition.  We have, for example, given grants to individuals following kidney transplants, life-changing accidents, and terminal cancer diagnoses.  In addition, we offer a scholarship program to foster the development of the next generation of hospitality industry leaders.

Partner websites


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Checking for symptoms

If you or someone you know is experiencing possible COVID-19 symptoms, call the provincial health information hotline at 8-1-1, or contact the B.C Centre for Disease Control at 1-833-784-4397.

You can also direct them to the provincial government’s HealthLinkBC page which has steps to conduct an initial self-diagnosis:

Non-medical information about COVID-19 is available at 1-888-COVID-19, or texts can be directed to 604-630-0300.

The Canada Emergency Response Benefit (CERB) ends on October 3, 2020. Those who still require income support may be eligible to transition to new benefits: Employment Insurance or Canada Recovery Benefits.

Small Business Relief Fund

Prime Minister Justin Trudeau and Small Business & Export Minister Mary Ng, announced the launch of the Canada United Small Business Relief Fund.

  • The maximum grant amount available per application is $5,000. The grant can be used to provide reimbursement of costs incurred because of COVID-19 including purchasing PPE and developing e-commerce capabilities for businesses.  For program guidelines, click here.
  • The new application window will open on Monday, October 26th.

Wage subsidy calculator

The federal government is encouraging eligible businesses to use a new online calculator to calculate their Canada Emergency Wage Subsidy amount. The CRA added that businesses which go through the process of using the calculator will be able to print out the information the calculator collects, and that printout will help speed businesses through the online Canada Emergency Wage Subsidy application. 

New tools for tackling winter patios

Our industry partner the BCRFA has created two tools for operators, tackling the issues of winter patios:

Webinars and Workshops

BCHA Presents: Fast Track Your Future Online Workshop Series 

Sign up by Nov. 27 – Series starts December 1 


The BC Hotel Association is thrilled to invite you to take part in a new series designed to drive financial recovery and resiliency. Resources are tight and teams around the province are undergoing change or are depleted due to business levels. As a result, expectations from hotel ownership groups and asset managers will demand more, expecting their leaders to be accountable, flexible, and creative. The Fast Track Your Future series will help offer a path to success.

Fast Track Your Future is a nine-session series starting December 1. The program is comprised of two tracks focusing on financial leadership and revenue management. The series is designed to light the fire in your leaders while still being manageable in today’s challenging environment.

Track 1
·   Financial Leadership: Dec.1
·   Business Principles: Dec.15
·   Financial Statements: Jan.12
·   P&L Statement: Jan.26
·   Managing Labour & Productivity: Feb.9
·   Managing Expenses: Feb.23

Track 2
·   Using Data ( and your STAR report) to improve performance: Dec.22
·   Traveler Insights in the Time of COVID—Understanding Behavior and Expectations: Jan.19
·   The Importance of Forward-Looking Data and the New Forward STAR report: Feb.25


The program will qualify for the Work BC Employer Training Grant, which may cover up to 60% of the training expense. 
·   Full Series (member rate) $625+GST per hotel – unlimited participants. 
·   ​Full Series (member rate) $225+GST per individual

Financial Leadership – David Lund.
David Lund is a hospitality financial leadership pioneer who has branded himself “The Hotel Financial Coach.” Just as any great hotel is true to their brand, so is David. His client commitment is about exceptional service. And his #1 focus is to help his clients be more prosperous as individuals or teams. 

Revenue Management – Emile Gourieux, STR.  
Emile is the Business Development Executive for Canada on behalf of STR. STR sets the standard for data intelligence and global benchmarking, allowing you to compete strategically, plan for the future, and understand your customers. 

Please click below to sign-up by November 27th. Should you have any questions, please reach out to Mike MacLeod at


Webinar on November 30: Canada Emergency Rent Subsidy

Restaurants Canada is hosting a webinar on Monday, November 30 at 1:00 pm EST to answer your questions about the new Canada Emergency Rent Subsidy (CERS). Register here.
The CERS provides direct commercial rent or property expense support to tenants and property owners of qualifying organizations affected by COVID-19.
Join Restaurants Canada for this webinar to ask your CERS questions to knowledgeable professionals, learn what support your business can benefit from with the new CERS program, and what the program eligibility requirements are.
The webinar will provide insights into:
What Lockdown Support is and if your business qualifies for itHow to apply for the CERS, what the process looks like, and what the financial benefits are for your operationHow to retroactively apply for and claim the subsidy
Have a question prepared for the panel of experts? Submit your inquiries in advance here.
Can’t make it, but still interested? Register now and you will receive the webinar recording.
Webinar on December 3: COVID-19 Regulations and Advocacy

Members of BC’s liquor and hospitality industry are invited to a free webinar ABLE BC is hosting on December 3 about current COVID-19 regulations and the advocacy work we’re doing to help your businesses survive.
REGISTER HERE. A Zoom link will be provided by email prior to the webinar.
Note: while all are welcome to attend, the webinar is intended for non-ABLE BC members and those less familiar with the work we do.
Webinar DetailsDate: Thursday, December 3, 2020Time: 11:00 am to 12:00 pm PTLocation: Zoom [download here]
During the webinar, ABLE BC’s Executive Director Jeff Guignard will discuss the following:
What is BC’s Alliance of Beverage Licensees, who we are, and what we doWhat ABLE BC has been doing to help your businesses survive the pandemicOverview of current state of industry: public health orders, temporary liquor policy permissions, and the impact of COVID-19 on BC’s liquor industryCurrent policy landscape: what we are going to be working on with government for the next several months
Webinar on December 10: What to do if you have a COIVD-19 outbreak

Join ABLE BC and industry experts for a free webinar on December 10 about what to do if you have a COVID-19 outbreak in your workplace, including the steps to follow and how to effectively communicate with and restore confidence in your patrons.
REGISTER HERE. A Zoom link will be provided by email prior to the webinar. Members and non-members are welcome to attend.
Webinar DetailsDate: Thursday, December 10, 2020Time: 11:00 am to 12:00 pm PTLocation: Zoom [download here]

Free Education Month at Small Business BC

Small Business BC, alongside our partners WorkSafeBC, is pleased to announce November is FREE Education Month at SBBC.

This means you can attend over 25 webinars, and Talk to the Expert sessions during this month – for FREE. Whether you are looking to start, grow a business, or build resiliency during COVID-19, their educational calendar for the month is stacked with informative and practical sessions that will put your business on the road to success.

Free Education

Destination BC’s Tourism Digital Academy add 5 new intakes (free)

The Tourism Digital Academy is a free, 8-week digital marketing program for BC tourism businesses who are interested in building their knowledge and skills in digital marketing to an intermediate level.
Designed for business owners or their marketing team members, this comprehensive program is focused on providing practical, actionable guidance to complete your digital marketing plan. From setting your goals to building a better understanding of SEO, website usability, content, email marketing, analytics and more – you’ll leave the program with the confidence and knowledge to put that plan into action.

This online program includes:
• 8 weeks of interactive sessions led by digital marketing experts and ongoing access to the video recordings (Tuesdays & Thursdays each week for a total of four hours per week)
• Technical tutorials to dig deeper into specific areas and share experiences with other participants (Wednesdays each week for one hour)
• One-to-one coaching available, on-demand, to answer your sticky questions
• Audits of your business website, SEO and social media channels, to assess your current situation
• A marketing plan template to guide the development of your own plan
• Opportunities for peer support and networking
There are multiple intakes, each running for 8 weeks, beginning the week of:
• January 4
• January 11
• January 18
• February 1
• February 15

Click below to see eligibility requirements and to apply:

DBC Learning Centre

Past webinars

Webinar Recording: The Keys to Remaining Union-Free
On September 16, ABLE BC hosted a free webinar with Ryan Anderson and Mark Bout (Mathews Dinsdale Clark LLP) on Positive Employee Relations & Responding to Organizing Activity, The Keys to Remaining Union Free.
If you would like a copy of the webinar recording and PowerPoint slides, please contact Danielle:

Webinar Recording: Violence Prevention and Conflict Resolution
On August 26, go2HR, in collaboration with the BCHA and ABLE BC, hosted a webinar on violence prevention and conflict resolution in the workplace.
Watch the recording here.

Tourism Digital Resources A digital resource hub

Mental Health support

Psychological Support Toolkit for Workers and Employers: COVID19

go2HR is pleased to support a new Psychological Support Toolkit for Workers and Employers: COVID-19, which was developed by the BC Municipal Safety Association (BCMSA) in partnership with workplace mental health expert Diana Vissers, Work to Wellness. 
Within this FREE and comprehensive toolkit, users have access to: 

  • 5 Part Virtual Summit bringing together industry experts to create an intimate dialogue on their recommendations in light of COVID-19
  • Information packs, checklists, and other resources designed to better equip you or your co-workers to mitigate the psychological impacts of COVID-19
  • Online discussion forum where you can offer support, encouragement, and share your experiences with managing your stress and anxiety related to the COVID-19 pandemic

For more information and to access the toolkit, please visit the go2HR website

The Lifeline Canada Foundation RESOURCES PAGE

Mind the Bara non-profit based in Vancouver and a mental health resource, support system, and community hub designed for the hospitality industry.
Mind the Bar is helping hospitality workers get fast-tracked for access to any mental health professional within the LifeWorks app. Counselling sessions on the app generally cost $125 – but this is currently completely free for hospitality workers. The app also offers a number of mental health resources. 
Hospitality workers have to apply for a free Mind the Bar membership here. They should be approved within 24 hours and will then be granted access to the LifeWorks app.

WIRTH Hatsa Vancouver-based hat company supporting mental health initiatives. WIRTH Hats is offering free counselling to anyone in need this month. Their website also has a comprehensive list of mental health resources, including low-cost counselling options in BC.


BC Non-Profit Housing Association (BCNPHA) 

Has created a job matchmaker website – – designed to match British Columbians who have lost their jobs as a result of the COVID-19 pandemic with non-profit housing providers across the province who are in need of employees.

Please help us spread the word via social media or on your own networks. This initiative is especially relevant to British Columbians who previously worked in the hospitality sector, civic governments, and in other roles deemed ‘non-essential’ and may have therefore been laid-off or had their hours cut due to the pandemic.

It is important to note that this is not a job board, nor will BCNPHA, Vancity, or Catalyst be hiring these employees – it is a matchmaking service to connect out-of-work British Columbians with housing non-profits in need of their skill sets. The role of the website is to connect BC housing organizations looking for workers with British Columbians in need of work, and let them take it from there!


Are you reopening and need to hire staff? 
As you prepare to ramp up operations or reopen your business, you may need to hire staff again. Remember to post your jobs for FREE on go2HR’s Job Board.

Visit the Job Board.

Wine job website

Various online resources

Public Health Agency of Canada Website

Updates from the Government of British Columbia

Public Health information


In line with directions provided by the Public Health Agency of Canada and other leading health authorities, BC Ferries is advising customers to avoid non-essential travel at this time.


Google Arts & Culture

Click on the bird and listen from Museu del Ter (Catalunya)

Working Moms

K-12 support links

  • KEEP LEARNING – British Columbia Education page
  • Safe and Healthy Schools WEBSITE INFO
  • Mental Health – Foundry offers young people ages 12-24 health and wellness resources, services and supports – online and through integrated service centres in communities across BC.


COVID19 is not the Flu

Globe and Mail article, on pandemic anxiety:

Article in The Province

Serious Eats link

BBC Article

Coronavirus: Here’s how you can stop bad information from going viral –

Simple and effective video for explaining Covid19 to all ages

Canada Emergency Response Benefit – CERB

More information on how to apply is now available on

Online Employment information

 is pleased to offer a solution to help your staff find temporary employment during this trying time.

Effective immediately, go2HR is allowing healthcare employers to post their job openings on the go2HR Job Board for free. The goal is to provide a tool for displaced tourism and hospitality employees to find temporary work, to ensure their livelihood is not disrupted.

Destination Greater Victoria

The Victoria Chamber of Commerce is refocusing their Jobs Board to help connect current employment opportunities with workers affected by businesses that have closed in response to the shutdown of travel and the need for social distancing as mandated by government in response to the COVID-19 crisis. To access the Job Board as an employer in need of employees or as a worker able to fill a need, go to At this time, employers are able to post at no charge by using the code SUPPORTYYJ.

Recently, a group of 70+ tech and marketing volunteers came together to offer pro-bono support for small businesses in Victoria. Their focus is getting retail businesses digitally transformed to retain revenue in the face of social distancing.YYJLocalsForLocals offers services that any small business in the area can request through the website located at

Many dine-in restaurants are providing take-out food options during this time. View local restaurants providing take-out options

Helping initiatives

Vancouver Food and Beverage Community Relief Fund – You may be eligible to apply for funds. REVIEW HERE

Breaking Bread serves as a central online hub to share which restaurants across British Columbia and beyond are offering DELIVERY, TAKE-OUT, CURB-SIDE PICK-UP, MEAL PREP, GROCERY and MORE, as well as many other ways to show support. STAY SAFE, STAY HEALTHY, WASH YOUR HANDS, SUPPORT LOCAL.

Canada Takeout, a movement by Canadian restaurant owners, leaders and chefs, has declared every Wednesday to be “Takeout Day” and encourages Canadians to support local restaurants by ordering takeout or delivery, with a Canada-wide kick-off on April 15.

Noms Magazine is a Vancouver based online food and lifestyle publication.  In response to the coronavirus pandemic, they are creating a new information hub which will include a map of restaurants and cafes that are able to still operate. Businesses are encouraged to fill out a short form indicating operating hours and details on how Vancouverites can support your business like purchasing gift cards, take-out, or meal kits. To get your business registered for free, visit their website

Tourism Vancouver links


If you weren’t able to join us this afternoon for our online townhall introducing Tourism Vancouver’s new CEO, Royce Chwin, you can watch the recording here. Royce will be joining the Tourism Vancouver team on July 13th, 2020!


Crowdrift is launching Localhood, a global community of destinations, small businesses, and their local champions. Localhood will make it easy to discover and support local restaurants, attractions and experiences in different destinations. This new digital platform will be a place where locals and creators can share their experiences supporting these businesses. Sign up for early access as they roll out new features every week and be the first to know when they launch.

#VirtuallyVancouver Campaign

Tourism Vancouver have created #VirtuallyVancouver to bring travel-worthy experiences from our destination to wherever our readers and future visitors may be. They have published a blog post of current online member offerings and will continue to add to the list. They will also be sharing through all of their social channels!  If your organization is doing something uniquely Vancouver digitally, please send details to Darren Johner at and Chelsea Webster at

New member page

on that will have the latest member advisory and other relevant information that we have sent in past updates, all housed here. 

Specific COVID-19 information and response from Tourism Vancouver

Member Resources

Missed an update? Visit our website for the latest member advisory, business continuity resources, and other relevant information that we have shared in past updates. Bookmark the page here.

Information summary for businesses

The federal government and Business Development Bank of Canada (BDC) have partnered to develop liquidity options for affected industries. BDC is offering:

Facebook Small Business Grants Program: Facebook is offering $100 million in cash grants and ad credits for up to 30,000 eligible small businesses in over 30 countries where they operate. They will begin taking applications in the coming weeks. In the meantime, you can sign up to receive more information when it becomes available.

Western Economic Diversification Canada:

Canada’s COVID-19 Response Fund:

BDC (Business Development Bank of Canada) Support for Entrepreneurs:

Small Business BC list of resources:

BC Economic Development Association resources:

Canadian Chamber of Commerce Pandemic Preparedness for Business:

Greater Vancouver Board of Trade: Business Preparedness Checklist COVID-19

Vancouver Economic Commission programs and COVID-19 resources:

Help with Utilities

BC Hydro

Residential customers who have lost jobs or had wages reduced as a result of COVID-19 will receive a credit worth three times their average monthly bill over the past year. It will not have to be repaid.

Small businesses forced to close as a result of COVID-19 will have their April to June 2020 bills forgiven.

Customers facing temporary financial hardship and possible disconnection of their service due to job loss, illness, or loss of a family member may also be eligible for BC Hydro’s Customer Crisis Fund, which provides access to grants of up to $600 to pay their bills. MORE DETAILS


Shaw has opened up access to Shaw Go WiFi, Canada’s largest WiFi network, to everyone, whether or not you are a customer.


Until the end of April the following changes will apply:

  • Waiving home internet overage charges for customers who are not on unlimited data plans
  • Waiving all Easy Roam® and pay-per-use roaming charges for postpaid Mobility customers that are stranded outside North America* and are unable to return to Canada

*Note: North America includes all Caribbean and Central American countries

Additionally, Telus says they will support their customers facing financial challenges because of COVID-19 by providing them with flexible payment options.

Telus also promotes Babylon by TELUS Health, a free app that allows you to receive virtual healthcare from your phone, without leaving the house. 


As of 3/15/20, Roger’s COVID-19 response is focused on employee health and safety and maintaining connectivity.


From March 16 to June 14, we will ensure accounts will not be suspended or disconnected for customers experiencing financial difficulties. Additionally, we will support customers facing financial uncertainty due to COVID-19 with more flexible payment options.

Fortis BC 

On the front page of their website (3/15/20), Fortis BC states that they realize that COVID-19 may have financial impacts to their customers and they “encourage you to reach out and let us know if you are having difficulty with your bill so we can help find a solution.” No contact information given, find their contact information here.

Best wishes to all during this difficult period.