Updated April 3, 2020 @ 1:30 pm

The BC Hospitality Foundation (BCHF) is a registered charity that raises funds to provide assistance to hospitality industry workers in financial crisis due to an extraordinary health condition.  We have, for example, given grants to individuals following kidney transplants, life-changing accidents, and terminal cancer diagnoses.  In addition, we offer a scholarship program to foster the development of the next generation of hospitality industry leaders.

Partner websites


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Canada COVID-19 App

Thrive Health, a B.C. based company, has launched a new app in partnership with the federal government. The free app provides information of COVID-19 how it spreads, prevention procedures, symptoms and the most up to date recommendations. You can download it on the Apple App Store or Google Play.

New guide to help address COVID-19 in the workplace

To help slow the progression of COVID-19, we encourage employers to review the WorksafeBC new guide Preventing exposure to COVID-19 in the workplace. This guide contains questions employers should ask themselves to better understand the health and safety concerns in the workplace raised by COVID-19. 

Upcoming Webinars

Greater Vancouver Board of Trade Webinar – Contract Performance

Monday, April 6, 2020 at 1:00 PMRegister here

Business Resources – Webinars

Gowling WLG – on-demand webinar | COVID-19: Managing your workforce through crisis

Destination Canada – COVID-19 Webinar

Skift Event MB – Pivot to Virtual

COVID-19, 1 Finance and Cash Flow Management

The Greater Vancouver Board of Trade has created a series of free webinars addressing topics that are top of mind for businesses navigating COVID019. Register below for their upcoming sessions and to access their past webinars. These can also be found on the Member Business Continuity Webinar page.

Upcoming Webinars:

Past Webinars:

Mental Health support


The Lifeline Canada Foundation RESOURCES PAGE

Mind the Bara non-profit based in Vancouver and a mental health resource, support system, and community hub designed for the hospitality industry.
Mind the Bar is helping hospitality workers get fast-tracked for access to any mental health professional within the LifeWorks app. Counselling sessions on the app generally cost $125 – but this is currently completely free for hospitality workers. The app also offers a number of mental health resources. 
Hospitality workers have to apply for a free Mind the Bar membership here. They should be approved within 24 hours and will then be granted access to the LifeWorks app.

WIRTH Hatsa Vancouver-based hat company supporting mental health initiatives. WIRTH Hats is offering free counselling to anyone in need this month. Their website also has a comprehensive list of mental health resources, including low-cost counselling options in BC.

Create online forms

Use companies like cognito forms to create your online, for example:

Public Health Agency of Canada Website

Updates from the Government of British Columbia

Public Health information


In line with directions provided by the Public Health Agency of Canada and other leading health authorities, BC Ferries is advising customers to avoid non-essential travel at this time.


Google Arts & Culture

Click on the bird and listen from Museu del Ter (Catalunya)

Working Moms


K-12 support links

  • KEEP LEARNING – British Columbia Education page
  • Safe and Healthy Schools WEBSITE INFO
  • Mental Health – Foundry offers young people ages 12-24 health and wellness resources, services and supports – online and through integrated service centres in communities across BC.

10 things small businesses can do to help cash flow

In their newsletter yesterday, our industry partner TIABC shared 10 things small businesses can do to help cash flow during COVID-19 (information gathered from a Greater Vancouver Board of Trade webinar). We thought the information may also be helpful for you:

Prepare for the federal application process: ensure your CRA business account is set up ASAP and that direct deposit is set up correctly.
Take advantage of provincial tax deferments: defer PST and Employer Health Tax payments to September 30.

Take advantage of federal tax deferments but continue to file your returns: the CRA will allow all businesses to defer, until the end of June 2020, any GST/HST payments or remittances that become owing on or after March 27th and before June 2020. This means that no interest will apply if your payments or remittances are made by the end of June. The deadline for businesses to file their returns is unchanged. 

The Canada Revenue Agency will allow all businesses to defer, until August 31st, the payment of any income tax amounts that become owing on or after today and before September 2020. This relief would apply to tax balances due, as well as instalments.

Explore payment options with BC Hydro: defer bill payments or arrange for flexible payment plans with no penalty. Small businesses that have been forced to close due to COVID-19 will have their power bills forgiven for three months. BC Hydro is waiving bills for these customers from April to June 2020.

Defer ICBC payments for 90 days: you must use the ICBC online tool to request the deferral. Do this at least one business day before your insurance is due.

Explore the Canada Emergency Business Account: up to $40,000 loan, interest free for one year through financial institutions, but fully backed by the federal government. For some businesses, up to $10,000 may be forgivable. The program will likely become available next week.

Explore your eligibility for the Federal Wage Subsidy Program: 
Eligible employers who suffer a drop in gross revenues of at least 30% in March, April or May, when compared to the same month/s in 2019, will be able to access the Canada Emergency Wage Subsidy. However, there is no clear guideline yet for businesses that just opened in 2020 or for seasonal businesses that are typically closed in March, April and May.The Canada Emergency Wage Subsidy would apply at a rate of 75% of the first $58,700 normally earned by employees – representing a benefit of up to $847 per week. The program would be in place for a 12-week period, from March 15 to June 6, 2020.Employers who cannot show a drop in revenue of at least 30% can still apply for the wage subsidy of 10% – the Temporary Wage Subsidy – paid from March 18 to before June 20, 2020.

Defer individual tax payments: For individuals, the deadline to file taxes is now June 1.  But this is only an advantage if you expect to owe taxes. Do not delay if you expect a refund. If you do owe taxes after this later filing date, you will now have until August 31, 2020 to make the payment.

Check if your municipality is offering any tax deferral options

Share information about the employment benefits available to your staff:
Canada Emergency Response Benefit: Provides $2,000 per month for four months to any workers who have lost their income for reasons related to COVID-19 including reasons of sickness, quarantine, taking care of those with COVID-19 as well as working parents needing to stay at home with children.


COVID19 is not the Flu

Simple and effective video for explaining Covid19 to all ages

BBC Article

Coronavirus: Here’s how you can stop bad information from going viral – https://www.bbc.co.uk/news/blogs-trending-51967889

Canada Emergency Response Benefit – CERB

More information on how to apply is now available on Canada.ca/coronavirus-cerb

Applications will open on April 6.

People who have already applied for EI do not have to reapply for CERB.

Those receiving the wage subsidy cannot qualify for the CERB.

CERB application dates are tied to birthdates, as follows:

If you were born in the month ofApply for CERB onYour best day to apply
January, February or MarchMondaysApril 6
April, May, or JuneTuesdaysApril 7
July, August, or SeptemberWednesdaysApril 8
October, November, or DecemberThursdaysApril 9
Any monthFridays, Saturdays and Sundays


go2HR – Visit the job board.

Temporary Staff needed

  • Buy-Low Foods; Nesters Market; AG Foods; Meinhardt Fine Foods
    Stores: Metro Vancouver, Clearwater, Gabriola, Grand Forks, Hope, Houston, Kelowna, Keremeos, Lillooet, Nanaimo, Oliver, Osoyoos, Port Alberni, Squamish, Summerland ,Whistler
    Email application/interest to: theresa_smith@nullbuy-low.com
    telephone (604) 888-7061 Ext. 233
  • Choices Markets & Canadian Choice Wholesale
    Stores: Abbotsford, Burnaby, Kelowna, South Surrey, Vancouver
    Commissary: Burnaby
    Warehouse: Delta
    Email application/interest to: scameron@nullchoicesmarkets.com
    telephone (604) 970-0022
  • Nature’s Fare Markets
    Stores: Kamloops; Kelowna; Langley; Penticton; Vernon; Westbank; White Rock
    Commissary: Vernon
    Email application/interest to: Careers@nullnaturesfare.com
    telephone (250) 542-5910 Ext. 1600
  • Thrifty Foods + Safeway
    Any candidate is welcome to visit one of our 67 Thrifty Foods or Safeway locations throughout the province, and our Customer Service Desk representative would be happy to assist them in their applicant and/or on-boarding.
  • Alternatively, candidates are able to search job and apply online using our Sobeys Careers site: https://jobs.sobeyscareers.com/

Employment information

Federal Government Wage Subsidy – New Details

  • A new portal will be created on the Canada Revenue Agency’s website in the coming weeks for applications to the subsidy program.
  • Funds from this program will be made available in approximately 6 weeks.
  • Government is also offering a separate 10 per cent wage for businesses of up to 18 employees that cannot prove 30 per cent in loss of revenue but have still been affected by COVID-19.

 is pleased to offer a solution to help your staff find temporary employment during this trying time.

Effective immediately, go2HR is allowing healthcare employers to post their job openings on the go2HR Job Board for free. The goal is to provide a tool for displaced tourism and hospitality employees to find temporary work, to ensure their livelihood is not disrupted.

WorkSafeBC: What employers should do to help prevent the spread of COVID-19

Destination Greater Victoria

The Victoria Chamber of Commerce is refocusing their Jobs Board to help connect current employment opportunities with workers affected by businesses that have closed in response to the shutdown of travel and the need for social distancing as mandated by government in response to the COVID-19 crisis. To access the Job Board as an employer in need of employees or as a worker able to fill a need, go to VictoriaChamber.ca/jobs. At this time, employers are able to post at no charge by using the code SUPPORTYYJ.

Recently, a group of 70+ tech and marketing volunteers came together to offer pro-bono support for small businesses in Victoria. Their focus is getting retail businesses digitally transformed to retain revenue in the face of social distancing.YYJLocalsForLocals offers services that any small business in the area can request through the website located at yyjlocalsforlocals.com

Many dine-in restaurants are providing take-out food options during this time. View local restaurants providing take-out options

Vancouver Food and Beverage Community Relief Fund – You may be eligible to apply for funds. REVIEW HERE

Breaking Bread serves as a central online hub to share which restaurants across British Columbia and beyond are offering DELIVERY, TAKE-OUT, CURB-SIDE PICK-UP, MEAL PREP, GROCERY and MORE, as well as many other ways to show support. STAY SAFE, STAY HEALTHY, WASH YOUR HANDS, SUPPORT LOCAL.

Tourism Vancouver links

#VirtuallyVancouver Campaign

Tourism Vancouver have created #VirtuallyVancouver to bring travel-worthy experiences from our destination to wherever our readers and future visitors may be. They have published a blog post of current online member offerings and will continue to add to the list. They will also be sharing through all of their social channels!  If your organization is doing something uniquely Vancouver digitally, please send details to Darren Johner at djohner@nulltourismvancouver.com and Chelsea Webster at cwebster@nulltourismvancouver.com

New member page on www.tourismvancouver.com that will have the latest member advisory and other relevant information that we have sent in past updates, all housed here. 

Specific COVID-19 information and response from Tourism Vancouver

Member Resources
Missed an update? Visit our website for the latest member advisory, business continuity resources, and other relevant information that we have shared in past updates. Bookmark the page here.

Information summary for businesses

  • The federal government and Business Development Bank of Canada (BDC) have partnered to develop liquidity options for affected industries. BDC is offering:

Facebook Small Business Grants Program: Facebook is offering $100 million in cash grants and ad credits for up to 30,000 eligible small businesses in over 30 countries where they operate. They will begin taking applications in the coming weeks. In the meantime, you can sign up to receive more information when it becomes available.

Western Economic Diversification Canada: https://www.wd-deo.gc.ca/eng/20051.asphttps://www.ic.gc.ca/eic/site/icgc.nsf/eng/h_07662.html

Canada’s COVID-19 Response Fund: https://pm.gc.ca/en/news/news-releases/2020/03/11/prime-minister-outlines-canadas-covid-19-response

BDC (Business Development Bank of Canada) Support for Entrepreneurs: https://www.bdc.ca/en/pages/special-support.aspx?special-initiative=covid19

Small Business BC list of resources: https://smallbusinessbc.ca/article/resources-for-small-businesses-affected-by-coronavirus-covid-19/

BC Economic Development Association resources: https://bceda.ca/coronavirus.php

Canadian Chamber of Commerce Pandemic Preparedness for Business: http://www.chamber.ca/resources/pandemic-preparedness/

Greater Vancouver Board of Trade: Business Preparedness Checklist COVID-19

Vancouver Economic Commission programs and COVID-19 resources:  https://www.vancouvereconomic.com/about/

Help with Utilities

BC Hydro

Residential customers who have lost jobs or had wages reduced as a result of COVID-19 will receive a credit worth three times their average monthly bill over the past year. It will not have to be repaid.

Small businesses forced to close as a result of COVID-19 will have their April to June 2020 bills forgiven.

Customers facing temporary financial hardship and possible disconnection of their service due to job loss, illness, or loss of a family member may also be eligible for BC Hydro’s Customer Crisis Fund, which provides access to grants of up to $600 to pay their bills. MORE DETAILS


Shaw has opened up access to Shaw Go WiFi, Canada’s largest WiFi network, to everyone, whether or not you are a customer.


Until the end of April the following changes will apply:

  • Waiving home internet overage charges for customers who are not on unlimited data plans
  • Waiving all Easy Roam® and pay-per-use roaming charges for postpaid Mobility customers that are stranded outside North America* and are unable to return to Canada

*Note: North America includes all Caribbean and Central American countries

Additionally, Telus says they will support their customers facing financial challenges because of COVID-19 by providing them with flexible payment options.

Telus also promotes Babylon by TELUS Health, a free app that allows you to receive virtual healthcare from your phone, without leaving the house. 


As of 3/15/20, Roger’s COVID-19 response is focused on employee health and safety and maintaining connectivity.


From March 16 to June 14, we will ensure accounts will not be suspended or disconnected for customers experiencing financial difficulties. Additionally, we will support customers facing financial uncertainty due to COVID-19 with more flexible payment options.

Fortis BC 

On the front page of their website (3/15/20), Fortis BC states that they realize that COVID-19 may have financial impacts to their customers and they “encourage you to reach out and let us know if you are having difficulty with your bill so we can help find a solution.” No contact information given, find their contact information here.

Best wishes to all during this difficult period.